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How To: Dashboard Set Up for Team-Based Deliveries
Updated over 2 months ago

With SimGate's Dashboard, you have full control over your team-based courses, and can customize each setup and delivery to meet your exact needs.

YM Education for companies - Your Mellon

From configuring sessions and granting team access to helping facilitators run things smoothly, the SimGate Dashboard does it all!

Choose the Team-Based Course Configuration that is best for your Learners!

Course delivery can be set up in various formats, all supported by the admin dashboard. Based on your delivery needs, team login experience, and data tracking preferences, there are three configuration options for team-based course delivery:

Unique Project URL + Admin Sets Up Team Credentials

  • Session Set-up: The session is created by the Admin, team "faux" user credentials* are created and added to the session via the dashboard

  • Team Log in: Team's login using email + password provided by an administrator or facilitator (Unless Single Sign-On (SSO) is your organization’s sole login method)

  • Team Name: Admins choose their "Team name" - if desired, you can provide the option for teams to change this name.

  • Data collected and viewable via Dashboard (to Admins + Facilitators):

    • Progress status

    • Answer choices on the Decision Report

    • Author-created custom reports

  • Modality: Virtual or Live

    *Faux team credentials are not an option IF Single Sign-On (SSO) is your organization’s sole login method.

Self-Registration Project URL + Teams Self Register

  • Session Set-up: The session is created by the Admin, and a unique "Self-Registration" URL is generated. Users do not need to be added to the session via the dashboard.

  • Team Log in: Team's login using self-registration and choose their login email + password through the "sign in" feature (Single Sign-On (SSO) is supported)

  • Team Name: Teams choose their "Team name" through the "sign in" feature (which shows up in their course and reporting)

  • Data collected and viewable via Dashboard (to Admins + Facilitators):

    • Progress status

    • Answer choices on the Decision Report

    • Author-created custom reports

  • Modality: Virtual or Live

Already know the Self-Registration approach is best for you? Feel free to go to: How To: Create a Self-Registration Session and URL for Team-Based Learner Access

Anonymous Project URL + No Credentials Required

  • Session Set-up: The session is created by the Admin and a unique "Anonymous Access" URL is generated.

  • Team Log in: No sign-in with personal information is required (Single Sign-On (SSO) is supported)

  • Team Name: Teams choose their "Team name" through the "sign in" feature (which shows up in their course and reporting)

  • Data collected and viewable via Dashboard (to Admins + Facilitators):

    • Progress status

    • Answer choices on the Decision Report

    • Author-created custom reports

    • NOTE: Everyone shows up as an “Anonymous User” on the Decision Report and Author-created reports. No personal information is available.

  • Modality: Virtual or Live

Already know the Anonymous Login approach is best for you? Feel free to go to: How to: Create Anonymous User Access Link for Individuals and Teams


Follow these steps to get started:

Once you've selected the best course configuration for your needs, follow these setup steps. Each step includes specific instructions tailored to that configuration.


Step 1: Create a new Team-Based Session

Sessions are your go-to for course delivery. Use the Session feature in the Dashboard to:

  • Set up course sessions

  • Define delivery dates

  • Configure specific session requirements

  • Assign teams and facilitators to their sessions

  • Track upcoming, active, or completed sessions


💡TIP: Before Creating a Session in the Dashboard - Ensure Your Project Settings in Studio Support Your Desired Delivery Configuration!

NOTE: Settings must be enabled within SimGate Studio, at the project level, in order to be able to edit them at the session level.

Confirm that the "Sign-in settings" in your Project allow for your chosen setup.

  • These settings define your selected session types and the sign-in approaches participants will use after you publically release your project.

In the Studio Settings tab, you can choose which settings your project supports:

Session Types

  • Individual: Participant goes through the experience, and makes decisions on their own.

  • Team: Teams go through the experience and make decisions as a group, one team member signs in.

  • Sessionless: Users can access the project without needing a session in the dashboard. NOTE: No reports are available and user state/data cannot be managed by the dashboard at all.

Sign-in settings

  • Self-registration: Participants and team members access the experience without being added to the session. They still must sign in and data is still collected.

  • Anonymous users: Participants and team members can access the sim without signing in or providing any personal information. No personal data is collected.

Release and Publish!

Ensure you publish (or republish) the project to the Public Site to capture the changes in your settings.

What is the difference between Studio Settings and Session Settings in the Dashboard?

  • Studio Settings = Defines which settings this project supports

  • Dashboard Session settings = Defines actual settings per session.

Click the arrow to uncollapse this section for review!


Set Up a Team Session in the Dashboard

⚠️ NOTE: In order for your project to show up in the dashboard, both of the following need to be true:

  • The project needs to be located in the public enterprise folder in Portal, and

  • The project needs to have been pushed to a public release in Studio

To create a new session, go to the + NEW button in the upper right, then click on New Session in the drop-down.

A pop-up box will appear allowing you to Create a New Session. Enter the following details:

  1. Session Name: Short description (this can be the location, name, date, etc.)

    • We suggest creating a "Session Name Convention" for your organization such as "#######_Month Day Year_EMEA"

  2. Project: Select the appropriate project

    ⚠️ NOTE: In order for your project to show up in the dashboard, both of the following need to be true:

    • The project needs to be located in the public enterprise folder in Portal, and

    • The project needs to have been pushed to a public release in Studio

  3. Enter Start Date + End Date: Enter the start and end dates for the program

    1. NOTE: Session dates should bracket the delivery date(s). We recommend at least a 24-hour buffer before and after the session to address time zones, etc. You can also leave the session open-ended when appropriate.

  4. Registration Settings:

    1. Session Type: Teams (this is pulled from your Studio Project Settings)

    2. Enable "Self-registration" (if you are setting up a Self-Registration session)

    3. Enable "Participants can create new teams" (ONLY if you are setting up a Self-Registration or Anonymous session)

    4. If wanted, Enable "Participants can rename teams"

    5. Max number of teams is optional
      NOTE: If you do not see all of these Registration options, this means you do not have them enabled in your SimGate Studio Project Settings! See Info above!

  5. Facilitators: Add now or add later

  6. Teams: Add now or add later - used when Admin is setting up Team Credentials (Directions below)

  7. Tags: Optional

Accessing Your New or Existing Sessions

Admins have access to:

  • View active, upcoming, ended, or archived sessions

  • Can easily see the progress of your simulations

  • View counts and details for active, upcoming, and ended sessions.

To locate and open a session:

  • When you log in to the dashboard, click on SESSIONS.

  • Find your session in the list of active sessions. Click on the three-dot ellipsis and choose "Open" in the drop down.


Step 2: Set Up "Teams" and their "Faux User" Credentials

Step #2 applies only if you’ve selected the "Unique Project URL + Admin Sets Up Team Credentials" option for team-based course delivery and Single Sign-On (SSO) is not your organization’s sole login method.

For Self-Registration or Anonymous deliveries, you can skip this step and move on to Step 3!

Adding "Teams" to the Session

First, you must create the number of "Teams" that will be part of this session and define their Team name.

In your newly created session and select the + for Teams.

Enter the first team name and then select +Add New Team.

Note: Team names are chosen by the Administrator - we suggest

This will create the new team and display a message regarding new teams being created empty. Select Add.

You'll see that the new team will now be added to the session under “Teams”. Repeat the steps above to create and add additional teams. When done, select Save.

Creating "Faux Team Users" to Add to your Newly Created "Teams"

Once the session has been created and you have defined the names of the Teams that are part of this session - Next, you will add your “faux team users” to their respective teams.

Team users are created as “Fake/Faux users”*

A “faux user” is a participant entered into the system with a fake first name, last name, and email address.

  • The Dashboard supports fake/faux users and it will be up to the administrator to set these up.

Defining “Faux Team User” Credentials

When setting up a set of “Faux Team User” Credentials for your team-based courses, we suggest you create a consistent, FAKE convention to make it easier to manage for users and easier for facilitators to disseminate the log in credentials during course delivery. For example:

  • Team Names: First Name = Team, Group, Last Name = #, Color etc.

    • ex. “Team 1” "Group A" "Team Red"

  • Email: Create a consistent, FAKE email convention

  • Default Password: Keep it simple!

    • ex. XXX2024! or Learning101!

*Faux team credentials are not an option IF Single Sign-On (SSO) is your organization’s sole login method.

Start by opening up the Session you just created! Find your session in the list of active sessions. Click on the three-dot ellipsis and choose "Open" in the drop down.

Select + New and select New User

In the New User modal, you will set up your “Faux Team Users”. Remember - We suggest you create a consistent, FAKE convention for these credentials!

  1. Enter a faux First Name and Last Name and the faux email address

    Toggle off Set Random Password

  2. Toggle off Send Welcome Email

  3. Enter a Password and Confirm the Password

  4. Select the + for Sessions

  5. Start typing the name of your session and select it to open another small modal

  6. Place the cursor in the Team box highlighted in red to produce a drop-down of all the teams

  7. Select the Team you want to add this participant to

  8. Select +Add

  9. Select Save

  10. Repeat steps to create a new faux user and add to each team you created (e.g. for 5 teams you will need 5 “Faux Team Users” added to each of the 5 teams)

    1. NOTE: Only one user per Team!


Optional: Re-Using a “Set of Team Faux Users”

If desired, Admins can create one set of faux team users and reuse them for all sessions.

Understand the Benefits and Drawbacks of reusing the same set of Team Credentials!

Benefits:

  • Create one set of “Faux Team Users” for a course and re-use them over and over

  • The same “Faux Team User” can be added to multiple sessions.

  • Reduce administrative setup

  • Limit the number of "faux" users added to the dashboard

Drawback:

Click the arrow to uncollapse this section for review!

To add a “Faux Team User” to multiple sessions:

  1. Search for the user

  2. Edit the user by selecting the three-dots elipses by the name and select Edit

  3. By Sessions, select the + to open a small modal

  4. Type in the session name you want the user to be added to

  5. Select the session name for it to be added in the Sessions section

  6. Re-enter the password or enter a new one

  7. Select Save

NOTE: 2,100 sessions is the max number of sessions a user can be added to. When you open the edit box for the “Faux Team User”, you will see all the sessions they have been added to.



Step 3: Generate Your Course's Unique URL

Each Team-Based Course Configuration option requires a uniquely generated course URL to support your specific delivery needs, team login experience, and data tracking preferences.

Unique Project URL + Admin Sets Up Team Credentials

Locate your Unique Course URL:

  1. Open your project in STUDIO.

  2. Go to the "Releases" Tab to locate your unique published "Public Site" URL.

    • NOTE: Ensure you publish (or republish) the project to the Public Site to capture the any recent or final changes to the course and settings!

  3. You will find the course URL (for participant access) in Studio on the release page

  4. Under the Public Site column, for your most recent release, click “Published” and copy the link that pops up in the modal to share with your participants.

Important:

  • The admin or facilitator must select the published Public link and share that URL with participants signing in as each team (the Test Site Link will not work!).

  • Only one team member can sign in to the session via this link using the credentials provided to them.

  • If a session isn’t set up for this course in the Dashboard and team users aren’t added to the session, participants will receive an error when attempting to log in via this link.

Self-Registration Project URL + Teams Self Register

Generate your Unique Course URL:

After creating the session and enabling "Self-Registration" login, the admin or facilitator can generate a unique access link.

  1. Open the session in the Dashboard T

  2. Click on Session Actions drop-down in the upper right

  3. In the dropdown, choose “View Self Registration Link”

  4. A pop-up box will appear. This creates a unique self-registration link to copy and share with the participants.

Anonymous Project URL + No Credentials Required

Generate your Unique Course URL:

After creating the session and enabling "Anonymous" login the admin or facilitator can generate a unique access link.

  1. Open the session in the Dashboard

  2. Click on Session Actions drop-down in the upper right

  3. In the dropdown, choose “View Anonymous Access Link”

    Screenshot 2023-03-02 at 9.30.04 PM
  4. A pop-up box will appear. This creates an anonymous access link to copy and share with the participants.


Step 4: Team Login Experience

Each Team-Based Course Configuration option provides a slightly different login experience during delivery, so be sure to reflect this accurately in course materials and facilitator guides.

Unique Project URL + Admin Sets Up Team Credentials

Team Log In Experience:

The facilitator will copy the published Public link and provide the URL along with the teams' faux credentials to the 'Team Lead' who will sign in on behalf of their team.

  • Only ONE person per team will be able to sign in using the set of credentials

Non-SSO Login:

  • 'Team Lead' goes to their unique published URL link.

  • They will see a Login modal.

  • 'Team Lead' enters Faux Team Credentials (faux email address and password) provided to them by Admin or Facilitators

  • Select the Sign In button to launch the course.

  • Any time the teams need to log back into the course (either they timed out or logged out), they will follow these same steps, using the same credentials.

SSO Login: (Faux Team Credentials cannot be used)

  • 'Team Lead' goes to their unique published URL link.

  • 'Team Lead' uses their SSO to log in.

  • If enabled, skips to next step Team self-naming (outlined below)

Self-Registration Project URL + Teams Self Register

Team Log In Experience:

The facilitator will copy the previously generated Self-Registration link and provide the URL to the 'Team Lead' who will sign in on behalf of their team. Only ONE person per team will log in.

Non-SSO Login:

  • 'Team Lead' goes to their unique self-registration link.

  • They will see a Create Account modal.

  • 'Team Lead' enters First & Last Name, Email address and a password of their choice.

    • Ensure they remember/write down their password so they can access the course if they time out or log out.

  • Select the Sign Up button to create the account.

  • They would then see a Sign Up Successful message.

  • Select the Continue button

  • If enabled, skips to next step Team self-naming (outlined below)

SSO Login:

  • Team Lead goes to their unique self-registration link.

  • 'Team Lead' uses their SSO to log in.

  • When using SSO, they will not see the Create Account or Sign Up Successful screens. Instead will be shown the screen to create their team name immediately after login.

  • If enabled, skips to next step Team self-naming (outlined below)

Anonymous Project URL + No Credentials Required

Team Log In Experience:

Non-SSO Login:

  • 'Team Lead' goes to their unique Anonymous URL link.

  • They will see a Sign In modal that displays the project name and the name of the course.

  • 'Team Lead' selects the Sign In button to launch the course.

  • If enabled, skips to next step Team self-naming (outlined below)

SSO Login:

  • 'Team Lead' goes to their unique Anonymous URL link.

  • 'Team Lead' uses their SSO to log in.

  • They will see the same screen as above and selects the Sign In button to launch the course.

  • If enabled, skips to next step Team self-naming (outlined below)


Team Self-Naming Modal

If enabled during session creation, teams will have the option to create their own Team Name.

After login, a Sign In modal will appear which will display the session and project name. Select the New Team button.

Enter their chosen Team Name and select Create and Register.

The Team is then automatically added to the Dashboard under their chosen name.

NOTE: Any team that has been created can be seen in the Team dropdown (after the first team has been created). Only one user should be logging in on behalf of the Team.


Session Selection Modal

If a user is enrolled in multiple sessions, upon successful login, the team leader will be presented with a few additional modal boxes.

  1. A Session Select modal with appear

  2. Click on the dropdown listing all sessions the faux user has been added to.

  3. Click the name of the CORRECT session, then select the Join Session button to enter the sim.


MAX # of Teams

If a maximum number of teams is set in Settings and that maximum has been met, when a participant tries to create a new team, they will see the message ‘This session has reached the maximum number of teams’.

To remedy this, you can adjust the settings by editing the session details.



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