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Overview: Quality Assurance Project Testing (QA Checklist)
Overview: Quality Assurance Project Testing (QA Checklist)
Updated over 3 weeks ago

Deliver high-quality, impactful experiences that enhance learner satisfaction, improve outcomes, and build trust in your solutions. Ensure course accuracy and a seamless learning experience!


Why is Quality Assurance (QA) Testing Important?

Quality assurance ensures your courses deliver accurate, engaging, and effective learning experiences by:

  • Ensuring Accuracy and Reliability: Verifies content, scoring, and functionality align with objectives while identifying and fixing errors.

  • Enhancing User Experience: Improves usability, accessibility, and engagement for a seamless learner journey.

  • Supporting Learning Outcomes: Aligns simulations with educational goals to promote meaningful and effective learning.

💡 TIP: Don’t forget documentation!

Provide your QA team with essential materials like storyboards, visual flow diagrams, and round-by-round scoring spreadsheets to support accurate end-to-end testing.


When and How to use this QA Checklist?

When to use the checklist:

  • Throughout the design and development process to catch issues early and avoid delays.

  • Share it with your QA teams as a guide for conducting final testing to ensure your course is launch-ready.

How to use the checklist:

  1. Work Systematically: Follow the checklist step by step, testing the simulation as a learner would, and document any issues with detailed notes and screenshots.

  2. Collaborate and Verify Fixes: Share findings with the team and resolve issues to ensure all corrections are made and there is alignment on quality standards.

  3. Validate and Finalize: Revisit the checklist after corrections to confirm all issues are resolved before publishing.


QA Checklist

Category

Checklist Items

Course Links

Confirm current release captures all recent changes.

“Publish” to ensure project is LIVE and LATEST.

Confirm Test and published links work as expected

  • For LMS Access - Ensure course is accessible and works as expected

  • For Direct URL Access - Ensure sessions can be created in Dashboard and at least one user can go through the published link

Browser Compatibility

Test functionality on Chrome and Edge, both test and published links.

Ensure the simulation works seamlessly on the LMS if SCORM is used.

Navigation

Verify all navigation buttons function correctly and content fits within the buttons.

Ensure users can proceed to the next screen after video responses, interactions, or making choices.

Styling and Layout

Ensure each page layout is acceptable with minimized scrolling.

Verify all content fits within navigation buttons and is concise.

Ensure screen resolution is 1920x1080 or higher (minimum of 1280x960)

  • To test for Responsive Design - Resize to 1280x960 to confirm content remains viewable and not hidden.

Spelling and Grammar

Ensure consistency in capitalization, punctuation, quotation marks, and hyphens.

Confirm all content is clear, understandable, correct spelling, and grammatically correct (including Video and Avatar scripts/speech/CC!)

Videos and Assets

Verify videos have thumbnails (no dark screens before starting!)

Listen and read to ensure closed captions accurately match video audio.

Confirm videos and conversations include all characters, are complete, and various branching paths are correct.

Check that videos can expand, collapse, and play without issues.

Scoring

Confirm scoring is accurately configured for each round and aligns with the scoring documentation.

  • Ensure each component is scored only within its designated round.

  • Test and verify Max, Mid, and Min scores for all metrics.

  • Validate that the correct metric variables are used.

  • Validate that the min/max values for each output (gauge) correctly reflect the intended metric ranges.

Test varied scoring “paths” for low, mid-range, and high scores.

  • Test case #1 - Select all low scores

  • Test case #2 - Select all mid-range scores

  • Test case #3 - Select all high scores

Check feedback logic and ensure it aligns with scoring metrics.

Branching

Confirm branching logic - test varied “paths” to ensure they branch as expected.

Resources / URLs

Ensure all embedded links and resources work as expected and open as intended.

Accessibility (WCAG)

Use informative and unique page titles.

Ensure headings convey structure and meaning.

Provide meaningful link text and descriptive alt text for images.

Include transcripts for audio content and captions for multimedia.

Keep content clear, concise, and accessible.



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