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How to: Login to ReX
Updated over a week ago

ReX is now integrated with the SimGate suite!

Streamlined access to ReX gets you started creating content faster!

ReX Access

  1. Open a Chrome or Edge browser

  2. ReX Enterprise URL

  3. Login via your Email + Password or Company Single sign-on (SSO)

    • Be sure to use the same email address and password that you use to login to the SimGate suite of tools.
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The platform is optimized for Google Chrome and EDGE. If you are using another browser, errors may occur.


Have login issues?

First, try clearing your cache! If that doesn't do it...

πŸ‘€ Go here to help troubleshoot! HELP: I Can't Access the Site or the Sim

Please send a support message to: [email protected] and include the following information:

  • What operating system and browser are you using?

  • What URL are you trying to access?

  • What is happening that is blocking your access?

    • Please include a screenshot!


FAQ

Common Error Messages:

  • Access Denied - this occurs when the user's password is incorrect

    • You can choose to "reset your password" and follow the prompts.

  • For any other error message, please take a screenshot, include the URL, and email it to us at [email protected]

I want to export my ReX content to studio - why didn't it show up as an option in the dropdown in Studio?

This could happen for a few reasons:

  1. You must be logged in to ReX via your NEW ReX enterprise login link which looks something like this: https://XXX.regis-co.com/rex .... IF you logged into ReX via the old link and authentication process, (https://rex.regis-co.com) you will not be able to export from ReX to Studio.

  2. Do you have access to multiple enterprises? If so, you might have logged in to a different enterprise, in which case your export will be associated with the same enterprise in Studio in which you originally logged into.

    1. No worries if this happens - you can open the export into a new project in one enterprise in Studio and then duplicate it to the other enterprise.



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